{"id":2263,"date":"2013-05-02T11:32:23","date_gmt":"2013-05-02T15:32:23","guid":{"rendered":"http:\/\/timandrewsblog-asicentral.com\/timblog\/?p=2263"},"modified":"2013-05-02T11:32:23","modified_gmt":"2013-05-02T15:32:23","slug":"doing-business-better","status":"publish","type":"post","link":"https:\/\/timandrewsblog-asicentral.com\/timblog\/2013\/05\/02\/doing-business-better\/","title":{"rendered":"Doing Business Better"},"content":{"rendered":"<p>If you\u2019ve ever struggled to understand the nuances of your cable or phone bill, I can sympathize.\u00a0 Which is why I\u2019m happy to announce ASI has streamlined our billing and invoicing materials to make it easier for you to do business with us.<\/p>\n<p>Starting this week, you\u2019ll see new invoices and statements based on formats that are easy to understand and to reconcile to your own accounts payable systems.<a href=\"http:\/\/www.billpay.asicentral.com\/\" target=\"_blank\"><img decoding=\"async\" class=\"right\" src=\"http:\/\/timandrewsblog-asicentral.com\/timblog\/wp-content\/uploads\/images\/invoice.jpg\" alt=\"\" \/><\/a><\/p>\n<p>We updated our system because, frankly, we got complaints from members about being held hostage to the old pen-and-paper era. Now, you can pay online and avoid writing that check or licking that stamp.<\/p>\n<p>And, if you save your credit card as the card of record, customer service will check if you want to update an existing card already set on autopay or if you want to establish autopay.<\/p>\n<p>As part of the process, we conducted focus groups to learn exactly what you wanted. During one session, a member told us, \u201cASI has thought of everything with the redesign.\u201d That\u2019s our goal.<\/p>\n<p>Highlights of the new invoices and statements include:<\/p>\n<ul>\n<li>New      payment coupon<\/li>\n<li>New      layout for a more user-friendly experience<\/li>\n<li>New      format to make information easier to read<\/li>\n<\/ul>\n<p>Members can log on to the Account Manager Tool at <a title=\"http:\/\/www.billpay.asicentral.com\/\" href=\"http:\/\/www.billpay.asicentral.com\/\" target=\"_blank\">www.billpay.asicentral.com<\/a> to:<\/p>\n<ul>\n<li>Update      billing info and all company info, like names, emails, phone numbers,      addresses<\/li>\n<li>Print      new invoice copies<\/li>\n<li>Make      a payment<\/li>\n<\/ul>\n<p>Once you\u2019ve had a chance to review the new system, please let me know what you think by posting a comment or e-mailing me <a href=\"mailto:tim.andrews@asicentral.com\" target=\"_blank\">here<\/a>. Hopefully, doing business with us will be easier than with your phone or cable company! I\u2019m also on <a href=\"http:\/\/twitter.com\/Tim_Andrews_ASI\" target=\"_blank\">Twitter<\/a>, <a href=\"http:\/\/www.linkedin.com\/in\/timothymandrews\" target=\"_blank\">LinkedIn<\/a> and <a href=\"http:\/\/www.youtube.com\/timasitv\" target=\"_blank\">YouTube<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019ve ever struggled to understand the nuances of your cable or phone bill, I can sympathize.\u00a0 Which is why I\u2019m happy to announce ASI has streamlined our billing and invoicing materials to make it easier for you to do business with us. Starting this week, you\u2019ll see new invoices and statements based on formats [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-2263","post","type-post","status-publish","format-standard","hentry","category-news-about-asi"],"_links":{"self":[{"href":"https:\/\/timandrewsblog-asicentral.com\/timblog\/wp-json\/wp\/v2\/posts\/2263","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/timandrewsblog-asicentral.com\/timblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/timandrewsblog-asicentral.com\/timblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/timandrewsblog-asicentral.com\/timblog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/timandrewsblog-asicentral.com\/timblog\/wp-json\/wp\/v2\/comments?post=2263"}],"version-history":[{"count":5,"href":"https:\/\/timandrewsblog-asicentral.com\/timblog\/wp-json\/wp\/v2\/posts\/2263\/revisions"}],"predecessor-version":[{"id":2268,"href":"https:\/\/timandrewsblog-asicentral.com\/timblog\/wp-json\/wp\/v2\/posts\/2263\/revisions\/2268"}],"wp:attachment":[{"href":"https:\/\/timandrewsblog-asicentral.com\/timblog\/wp-json\/wp\/v2\/media?parent=2263"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/timandrewsblog-asicentral.com\/timblog\/wp-json\/wp\/v2\/categories?post=2263"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/timandrewsblog-asicentral.com\/timblog\/wp-json\/wp\/v2\/tags?post=2263"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}